Privacy Policy

This privacy statement should be read in conjunction with our Terms of Conditions, which are incorporated by reference herein (collectively, this “Agreement”). By accessing our website or otherwise interacting with us, you agree to be bound by this Agreement.

If you accept or agree to this Agreement on behalf of a company of other legal entity, you represent and warrant that you have the authority to bind that company of other legal entity to this Agreement and, in such event, “you” and “your” will also refer and apply to that company or other legal entity.

This Privacy Policy is issued on behalf of Tarajmeh Clan History based at Energy House, Shurdington Road, Cheltenham, Gloucestershire, GL51 4UA, so when we mention “Tarajmeh”, “we”, “us” or “our” in this Privacy Policy, we are referring to Tarajmeh Clan History as responsible for safely processing your data.

This privacy notice explains how we collect, use and share personal information in the course of our business activities, including:

  • the personal information we collect, and when and why we use it
  • how we protect and store personal information
  • your legal rights subject to Applicable Laws (as defined below)
  • how you can contact us

Updates

We may amend this privacy notice from time to time, to keep it up to date with legal requirements and the way we operate our business, and will place any updates on this webpage. This privacy notice was last updated on 3rd June 2026. Please regularly check these pages for the latest version of this notice. If we make fundamental changes to this privacy notice, we will seek to inform you by notice on our website or email. By using the website or otherwise interacting with us after such changes have been made (and notice has been given, as applicable), you are deemed to have accepted such changes. Please refer back to this privacy policy on a regular basis.

Third Party Websites

You might find external links to third party websites on our website. This privacy notice does not apply to your use of a third party website.

What information we collect about you

Tarajmeh collects data to operate effectively and provide you with the best customer experience and knowledge of our products. As a visitor to our sites, you can engage in many activities without providing any Personal Information. If we do want to collect personally identifiable information, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

The basic personal data Tarajmeh collects includes:

When you submit information on our site, such as a questionnaires; requests for Technical or Sales information; or purchase products etc., we may collect the following Personal Information from you:

  • Contact information such as your name and email address
  • Profile data, such as details about your purchases and your Marketing preferences etc.
  • We will provide ‘Just in Time’ notices on the data you are providing, to ensure you are aware of our data policies before you submit any information.

Cookies

A cookie is a small text file containing small amounts of information which is downloaded to / stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website.

Cookies may collect personal information about you. Cookies help us remember information about your visit to our website, like your country, language and other settings. Cookies allow us to understand who has seen which webpages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. They can also help us to operate our website more efficiently and make your next visit easier.

Please see our Cookies page for more information about how we use Cookies.

Contact Forms

When a user sends information on our Contact Forms, depending on the services opted into, personal information may be stored on our systems. Web forms are generated in WordPress with no third party involvement.

Where you may have provided your specific consent to receive marketing communications by email, then we will include you in any email marketing campaigns that we believe you will be interested in, based on the interests you indicated, or past purchasing history.

As a business-to-business customer, should you purchase products from us, we may contact you about your purchase and future offers relating to the product(s) you purchased.

Emailing us

Emails, ‘Contact Us’ forms, or ‘Technical Support’ requests are sent to Tarajmeh by email and stored on our secure database, which can be accessed by any Tarajmeh administrators if they need to contact you by email.

We may monitor any emails sent to us, including file attachments for viruses or malicious software.

IP Addresses

As is true of most websites, when you use our site and contact submission forms we may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information only.

How we use the information collected

  • We may use the information you provide to respond to an enquiry or request for information.
  • We may use the information you provide to send you promotional material if you opted in to receive it.
  • We may use the information you provide to improve our service to you by monitoring online interactions on an individual or aggregated basis.

We will only use your personal information when the law allows us to and as such, we must have a legal ground for doing so. The following are some of the (amongst others) legal grounds by which we may use your personal information:

  • Where we need to perform the contract, we have entered into with you, or to take steps to enter into a contract with you.
  • Where we need to comply with a legal obligation to which we are subject.
  • Where it is in pursuit of our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where you have provided us with your consent for us to do so.

How long we keep your data

We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy notice. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.

In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

What information we share

We NEVER sell or rent any of your personally identifiable information to third parties.

However, we may need to disclose or share certain information to third parties in order to fulfil our duties to you. This is only done as disclosed in this Privacy Notice and we require third parties to respect the security of your personal information and treat it in accordance with the law.

Where we store your data

Electronic and paper versions of your personal information are stored on our servers and in our offices within the UK.

Where we use third party service providers to assist us, your personal information may also be stored in accordance with their practices and procedures. We require third parties to respect your personal information and to treat it in accordance with the law.

We do not send Personal Data out of the EEC area.

Your Rights & Subject Access Requests

Under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA), you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights on the Information Commissioner’s Office (ICO) website.

Under certain circumstances, by law you have the right to:

  • Request access to your personal information.
  • Request correction of your personal information. This enables you to have any incomplete or inaccurate personal information corrected.
  • Request the erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to stop processing personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground. Please note, in some circumstances we will not be able to fully delete all your information. For example, where we have a legal obligation to retain information for a certain period or, if to delete your record would risk you being contacted again at a future date by our systems. In this circumstance we would move your data to a Suppression List, so that you are not contacted again.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the transfer of your personal information to another party.

If you want to verify, correct or request erasure of your personal information; object to the processing of your personal information; or request that we transfer a copy of your personal information to another party; please contact Tarajmeh in writing at: info@tarajmeh.com, or using the address details set out at the bottom of this Privacy Policy.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collecting, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.

To withdraw your consent, please contact Tarajmeh in writing at: info@tarajmeh.com or using the address details set out at the bottom of this Privacy Policy.

Once we have received notification that you have withdrawn your consent, we will no longer process your personal information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so.

Contact details, including email and mailing addresses supplied to Tarajmeh allows us to keep in contact with our customers and keep them informed of important research developments, websites and policies. However, where we are providing you with marketing information, you can always change your marketing preferences by using the unsubscribe button at the bottom of any marketing emails we send to you.

Right to complain

Your personal information is important to us and therefore we take any complaints we receive about the processing of your personal information very seriously.

This Privacy Policy was drafted with brevity and clarity in mind and as such it does not provide exhaustive detail of all aspects of Tarajmeh collection and use of personal information and the extensive policies we have in place to cover our responsibilities under the DPA. However, we are happy to provide any additional information or explanation needed.

If you wish to complain about Tarajmeh’s record of your personal data, please contact us and we will investigate further. You can contact in writing at: info@tarajmeh.com or by using the address details set out at the bottom of this Privacy Policy.

If you are not satisfied with the Data Compliance Officer’s response, or believe that we are processing your data incorrectly, you can complain directly in writing to the organisation with oversight of our processing, which in the UK is the Information Commissioner’s Office (ICO).

You can contact the ICO at:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow,
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745

Security

We go to lengths to ensure that any personal data under our control has robust and up-to-date security protocols in place to protect it. We also seek to use reasonable organisational, technical and administrative measures to protect any data stored in both an online and/or physical environment. These systems and protocols are regularly reviewed and tested to ensure that they remain fit for purpose.

However, unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately by emailing: info@tarajmeh.com 

Children

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, please do not enter information on our websites or engage our services.

Links to other websites

This Privacy Policy does not cover links within our sites that link to other external, non-Tarajmeh websites. We encourage you to always read the privacy statements on the other websites you visit. Any available links are provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by Tarajmeh of any of the products, services or opinions of the corporation or organization or individual. Tarajmeh bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Please always contact the external site for answers to questions regarding its specific content. Please always check that links are fit-for-purpose before clicking on them.

Contact Details

Our offices are at:

Northfield House, Shurdington Road, Bentham, Cheltenham, GL51 4UA, United Kingdom

Any questions regarding this policy should be directed in writing to us at: